55bmw3 Privacy Policy

1 Introduction

55bmw3 is committed to protecting the privacy and personal data of all players who use our platform. We recognise that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy sets out in clear terms what data we collect, why we collect it, how we use it, and how we keep it safe.

This Policy applies to all personal data processed by 55bmw3 in connection with the operation of the 55bmw3 platform, including data collected through our website at 55bmw3.app, our mobile-optimised interface, and our customer support channels.

2 Data We Collect

55bmw3 collects the following categories of personal data:

• Identity Data: Full name, date of birth, government-issued ID details, and selfie or photo verification images submitted during account registration or KYC verification;
• Contact Data: Email address, mobile number, and residential address;
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• Financial Data: Deposit and withdrawal transaction records, payment method details (GCash account reference, Maya account reference, bank account details), and account balance history;
• Technical Data: IP address, device type, browser type and version, operating system, and unique device identifiers;
• Usage Data: Login timestamps, pages visited, games played, wagering history, session duration, and platform interaction logs;
• Communications Data: Records of your correspondence with our customer support team, including live chat transcripts and email exchanges;
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, and cooling-off period records.

3 How We Collect Data

We collect personal data through the following means:

• Direct submission: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or updating your profile;
• Automated collection: Technical and usage data collected automatically through cookies, server logs, and similar tracking technologies when you access the 55bmw3 platform;
• Third-party sources: Identity verification and fraud prevention data received from our KYC service providers, and transaction data received from payment processors such as GCash, Maya, and Philippine banking partners;
• Regulatory sources: Information received from PAGCOR or other competent Philippine authorities in connection with our regulatory compliance obligations.

4 Legal Basis for Processing

55bmw3 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to create and manage your account, process deposits and withdrawals, and deliver gaming services;
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, anti-money laundering (AML) regulations, and other applicable Philippine laws;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

5 How We Use Your Data

55bmw3 uses your personal data for the following purposes:

• To create, verify, and manage your 55bmw3 player account;
• To process deposits and withdrawals in Philippine Peso via GCash, Maya, and Philippine bank transfers;
• To verify your identity and age (21+) in compliance with PAGCOR requirements;
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities;
• To administer bonuses, promotions, and loyalty programmes;
• To provide customer support and respond to your enquiries;
• To send you transactional communications such as deposit confirmations and withdrawal notifications;
• To send you marketing communications about 55bmw3 promotions, where you have consented;
• To monitor and enforce responsible gaming obligations, including processing self-exclusion requests;
• To improve the 55bmw3 platform through analysis of aggregated usage data;
• To comply with our legal and regulatory obligations under Philippine law.

6 Data Sharing

55bmw3 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya/Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your financial transactions;
• Identity verification providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory requirements;
• Regulatory authorities: PAGCOR and other competent Philippine government agencies, where disclosure is required by law or regulatory mandate;
• IT and platform service providers: Cloud hosting, cybersecurity, and technical infrastructure providers who process data on our behalf under strict contractual data processing agreements;
• Professional advisers: Legal, audit, and compliance advisers, subject to professional confidentiality obligations;
• Law enforcement: Philippine law enforcement agencies where disclosure is required by a valid legal order or to prevent imminent harm.

All third parties with whom 55bmw3 shares personal data are required to implement appropriate technical and organisational security measures and to process data only for the specified purpose.

7 International Transfers

Where 55bmw3 transfers personal data to service providers located outside the Philippines, we ensure that such transfers are conducted in compliance with the Philippine Data Privacy Act. This includes requiring recipient organisations to implement data protection standards equivalent to those required under Philippine law, through contractual clauses or other approved transfer mechanisms.

We will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

8 Data Retention

55bmw3 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, account data and transaction records are retained for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and PAGCOR licensing requirements. Identity verification documents are retained for the same minimum period.

Responsible gaming records, including self-exclusion requests, are retained for the duration of the exclusion period and for a minimum of five (5) years thereafter to prevent circumvention of exclusion measures.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

9 Security Measures

55bmw3 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 55bmw3 platform;
• Encryption of sensitive data at rest, including financial records and identity documents;
• Role-based access controls limiting data access to authorised personnel with a legitimate operational need;
• Regular security audits and vulnerability assessments;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

10 Cookies & Tracking Technologies

55bmw3 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help us deliver a functional and personalised experience. We use the following categories of cookies:

• Essential cookies: Required for the platform to function, including session management, login authentication, and security features. These cannot be disabled without affecting platform functionality;
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate and use the 55bmw3 platform, helping us identify areas for improvement;
• Preference cookies: Used to remember your settings and preferences, such as language and display options.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 55bmw3 platform. For detailed information on the specific cookies we use, please contact our support team.

11 Your Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by 55bmw3:

• Right to be informed: The right to be notified of how your personal data is being processed, as set out in this Policy;
• Right of access: The right to request a copy of the personal data we hold about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal and regulatory retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the 55bmw3 Data Protection Officer using the contact details in Section 15 of this Policy. We will respond to all verified requests within thirty (30) days, or within such extended period as permitted by applicable law.

12 Children & Minors

The 55bmw3 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the 55bmw3 platform, please contact our support team immediately so that we can investigate and take appropriate action.

13 Responsible Gaming & Data

55bmw3 processes certain personal data specifically to support our responsible gaming obligations. This includes monitoring wagering patterns to identify potential problem gambling behaviour, processing self-exclusion and cooling-off requests, and maintaining records of responsible gaming tool usage.

Responsible gaming data is treated with the highest level of confidentiality and is used solely for player welfare purposes. Self-exclusion records are retained to ensure that excluded players cannot circumvent their own exclusion by creating new accounts.

14 Policy Changes

55bmw3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Material changes to this Policy will be communicated to registered players via the email address on file or through a prominent notice on the 55bmw3 platform. Your continued use of the platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy.

We encourage you to review this Policy periodically to stay informed about how 55bmw3 protects your personal data.

15 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 55bmw3, please contact our Data Protection Officer:

Data Protection Officer — 55bmw3

Email: [email protected]

This email address is displayed for informational purposes only and is not a clickable link. You may also reach our general support team via live chat on the platform, available 24 hours a day, 7 days a week.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.